Privacy Policy

1. Overview

Retortser™ Platforms Inc. ("Retortser", "we", "us") respects your privacy. This policy explains what information we collect, how we use it, and your rights regarding that information.

2. Information We Collect

We may collect the following types of information:

• Information you provide — such as messages or contact details submitted via our live chat support.
• Download activity — basic server logs (IP address, timestamp, file requested) generated when you download software from this site.
• Usage data — standard web server logs used for security and uptime monitoring. We do not use third-party analytics trackers.

3. How We Use Your Information

Information collected is used solely to operate and improve our services — including responding to support requests, distributing software, and monitoring site reliability. We do not sell, rent, or share your personal information with third parties for marketing purposes.

4. Data Retention

Server logs are retained for a limited period for security purposes and then deleted. Chat records may be retained to improve support quality. You may request deletion of any personally identifiable information you have submitted by contacting us via the support page.

5. Cookies

This site does not use tracking or advertising cookies. Session cookies may be used by the live chat widget solely to maintain your chat session.

6. Third-Party Services

Our live chat support is powered by Live Helper Chat, hosted on retortser.com infrastructure. By using the live chat, you also agree to the live chat terms outlined in our Terms of Service.

7. Children's Privacy

Our software and services are not directed at children under the age of 13. We do not knowingly collect personal information from children.

8. Changes to This Policy

We may update this policy from time to time. The date at the top of this page reflects the most recent revision. Continued use of our site or software after changes constitutes acceptance of the updated policy.

9. Contact

Questions about this policy? Contact us via support.